Queue
Operational ticket queue across active incidents, requests and aging cases.
Search queue...
Ticket Queue
9 tickets sorted by priority and age
| Ticketnumber | Ticket Name | Status | Contact Name | Account / Customer | Priority | Days Open | Complexity | Support Level | AI Recommended Action |
|---|---|---|---|---|---|---|---|---|---|
| INC-28412 | VPN Login Failure | Open | Maya Chen | ACME Corp | P1 | < 1 day | 86%High | L2 | Review |
| INC-28391 | Email Delivery Issues | In Progress | Daniel Brooks | Global Retail | P2 | < 1 day | 78%Medium | L2 | Analyze |
| INC-28405 | Azure AD Sync Error | In Progress | Priya Raman | FinServe Ltd | P2 | < 1 day | 72%Medium | L2 | Analyze |
| INC-28415 | Slow Application Access | Waiting Customer | Elena Fischer | HealthPlus | P2 | 1 day | 54%Low | L1 | Monitor |
| INC-28420 | Printer Connect Error | Open | Tony Stark | Stark Industries | P3 | 1 day | 31%Low | L1 | Gather more information |
| INC-27041 | SSO not working intermittently | Waiting Vendor | Nora Patel | TechVentures | P2 | 17 days | 91%High | L3 | Review |
| INC-26980 | Report generation failing | In Progress | Chris Morgan | DataCorp | P3 | 11 days | 63%Medium | L2 | Analyze |
| INC-26712 | Data sync mismatch | Customer Inactive | Amelia Wright | RetailGroup | P2 | 9 days | 69%Medium | L2 | Gather more information |
| INC-26601 | Backup failures on DB01 | Escalated | Victor Nguyen | FinServe Ltd | P2 | 8 days | 84%High | L3 | Review |